Contact us by phone 1-800-465-6302 (EN Francais: 1-800-465-6302) or Fax: 1-877-437-1777
Our Customer Relations Center staffed by registered nurses and customer care professionals are available as follows:
- Monday to Friday 8:00 to 6:00PM (Eastern time)
Contact us by e-mail
With questions regarding ConvaTec Canada products and services or for support with Technical problems with this Web site
Contact us by mail
ConvaTec - Customer Relations Center
1425 Trans-Canada Highway, Suite 250
Dorval, Quebec
H9P 2V3
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The Customer Relations Center provides clinical and product information and support services. They are also available for professional and individual consumer consultations regarding ConvaTec products and their application.
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Among the services provided are:
- Individualized support from health care professionals
- Product consultations to assist with selection as well as the latest techniques in application
- Educational and support materials
- Referrals to professional resources and retailers
- Reimbursement support-which products are eligible for reimbursement